Privacy Policy

Lemon of the Sun Privacy Policy

Last updated: April 27, 2025

This Privacy Policy describes how Lemon of the Sun (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lemonofthesun.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below.

The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you,

  • Provide the Services,

  • Comply with any applicable legal obligations,

  • Enforce any applicable terms of service, and

  • Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your account, including:

  • Device information

  • Browser information

  • Information about your network connection

  • Your IP address

  • Other information regarding your interaction with the Services

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

For more information, see the section below, Third Party Websites and Links.


How We Use Your Personal Information

  • Providing Products and Services
    We use your personal information to provide you with the Services in order to perform our contract with you, including:

    • Processing your payments

    • Fulfilling your orders

    • Sending notifications related to your account, purchases, returns, exchanges, or other transactions

    • Creating, maintaining, and managing your account

    • Arranging shipping

    • Facilitating returns and exchanges

    • Enabling you to post reviews

  • Marketing and Advertising
    We use your personal information for marketing and promotional purposes, including:

    • Sending marketing, advertising, and promotional communications by email, text message, or postal mail

    • Showing you advertisements for products or services

    • Tailoring the Services and advertising on our Site and other websites

  • Security and Fraud Prevention
    We use your personal information to:

    • Detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity

    • Protect your account credentials

    • Respond to compromised accounts (please contact us immediately if you believe your account has been compromised)

  • Communicating with You
    We use your personal information to:

    • Provide you with customer support

    • Improve our Services

    • Maintain our business relationship with you

Cookies

Like many websites, we use Cookies on our Site.

For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify's Cookie Policy.

We use Cookies to:

  • Power and improve our Site and Services (e.g., remember your actions and preferences)

  • Run analytics and understand user interaction with the Services

  • Enable services, products, and advertising tailored to your needs

Managing Cookies
Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Blocking Cookies can negatively impact your experience and may cause parts of the Services to work incorrectly.

Blocking Cookies may also not completely prevent sharing of information with third parties.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Vendors and third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)

  • Business and marketing partners (including Shopify)

  • Affiliates or corporate group members

  • When you direct or consent to disclosure (e.g., shipping, social media integrations)

  • In connection with a business transaction such as a merger or bankruptcy

  • To comply with legal obligations (e.g., subpoenas, search warrants)

  • To protect or defend the Services, our rights, and the rights of our users or others

Personal Information Disclosed in the Past 12 Months:

  • Categories:

    • Identifiers (basic contact details, order and account information)

    • Commercial information (order information, shopping information, customer support information)

    • Internet or network activity (Usage Data)

  • Recipients:

    • Vendors and third parties performing services

    • Business and marketing partners

    • Affiliates

Sensitive Information
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.

Selling and Sharing
We have "sold" and "shared" (as those terms are defined in applicable law) the following personal information over the past 12 months for advertising and marketing activities:

  • Categories:

    • Identifiers

    • Commercial information

    • Internet or network activity

  • Recipients:

    • Business and marketing partners

User Generated Content

The Services may allow you to post product reviews and other user-generated content.

If you post content to any public area of the Services, it will be public and accessible by anyone.
We are not responsible for:

  • Who may access your posted information

  • The privacy or security of information made publicly available

  • The use, misuse, or accuracy of publicly disclosed information

Third Party Websites and Links

Our Site may link to third-party websites or platforms.

Please review their privacy and security policies independently.
We are not responsible for:

  • The privacy or security of third-party sites

  • The accuracy, completeness, or reliability of third-party content

  • How third parties handle information you provide

Our inclusion of such links does not imply endorsement unless specifically stated.

Children's Data

The Services are not intended for use by children.

We do not knowingly collect personal information about children.
If you believe your child has provided us with personal information, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" the personal information of individuals under 16 years of age.

Security and Retention of Your Information

While we implement security measures, no system is perfect or impenetrable.
Please avoid sending sensitive information over unsecured channels.

Retention:
We retain your personal information based on:

  • Need to maintain your account

  • Provision of Services

  • Legal obligations

  • Dispute resolution

  • Enforcement of contracts and policies

Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Right to Access / Know
    Request access to personal information we hold about you.

  • Right to Delete
    Request deletion of your personal information.

  • Right to Correct
    Request correction of inaccurate information.

  • Right of Portability
    Request a copy of your personal information and request its transfer to another party.

  • Right to Opt-out of Sale or Sharing or Targeted Advertising
    Direct us not to "sell" or "share" your personal information for advertising purposes.

  • Right to Limit and/or Opt-out of Use and Disclosure of Sensitive Personal Information
    Limit the use of sensitive personal information.

  • Restriction of Processing
    Request us to stop or restrict processing your personal information.

  • Withdrawal of Consent
    Withdraw previously given consent.

  • Right to Appeal
    Appeal a denial of your request.

  • Managing Communication Preferences
    Opt out of promotional emails. (We may still send non-promotional emails like order updates.)